🔌 Automation Platform

Make.com + FollowFire

Connect any of 1,500+ apps to FollowFire through Make.com. Get AI-powered lead follow-ups from Typeform, JotForm, Facebook Leads, HubSpot, Google Sheets, and more — no coding required.

⏱️ ~20 min setup💚 Free plan works🏷️ Difficulty: Easy

What you'll need

FollowFire account
Active account with a webhook URL
⚙️
Make.com account
Free plan includes 1,000 operations/month
📋
Your source app
Any form, CRM, or lead tool connected in Make

Setup Guide

1
🔗

Copy Your FollowFire Webhook URL

Every FollowFire account has a unique webhook URL that receives lead data from your forms and apps. You'll find it in your dashboard settings.

  1. Log in to your FollowFire dashboard
  2. Click Settings in the top navigation
  3. Under Webhook URL, click the copy button
  4. Your URL looks like: https://followfire.app/api/webhook/[your-id]
📌 Keep this URL handy— you'll paste it into your Make scenario in Step 3.
2
⚙️

Create a New Scenario and Add Your Trigger Module

In Make, a scenario is a visual workflow. It starts with a trigger module (the source of your leads) and ends with an action module (sending data to FollowFire).

  1. Log in to Make.com and click + Create a new scenario
  2. Click the large + circle to add your first module
  3. Search for your lead source app (e.g., Typeform, JotForm, HubSpot, Facebook Lead Ads, Google Sheets)
  4. Select the trigger event (e.g., Watch Responses, Watch Submissions, Watch New Leads)
  5. Connect your account and run the module to pull a test record

Popular Make.com trigger modules for FollowFire:

TypeformWatch Responses
JotFormWatch Submissions
HubSpotWatch Form Submissions
Facebook Lead AdsWatch Leads
Google SheetsWatch New Rows
AirtableWatch Records
PipedriveWatch Persons
Any 1,500+ appsAny new record
📌 Tip:Make's free plan includes 1,000 operations/month and instant triggers for most apps — no paid plan required to get started with FollowFire.
3
📡

Add an HTTP Module — Make an HTTP Request (POST)

After your trigger module, add an HTTP → Make a requestmodule to POST the lead data to FollowFire. This is Make's built-in way to send data to any webhook URL.

  1. Click the + after your trigger module to add a new module
  2. Search for HTTP and select Make a request
  3. In URL, paste your FollowFire webhook URL
  4. Set Method to POST
  5. Set Body type to application/json
  6. In the Request content field, build the JSON body using the field mapper (see table below)

JSON body field mapping

KeyMap from trigger
nameContact Name / Full Name from trigger
emailEmail Address from trigger
phonePhone Number from trigger (optional)
messageMessage / Comments / Notes from trigger
sourcemake (type this literally)

Example JSON body (raw mode)

{
  "name": "{{1.name}}",
  "email": "{{1.email}}",
  "phone": "{{1.phone}}",
  "message": "{{1.message}}",
  "source": "make"
}

Replace 1 with your trigger module's bundle number. Use Make's field picker to map the correct output fields.

Module
HTTP → Make a request
Method
POST
URL
Your FollowFire webhook URL
Body type
application/json
4
🧪

Run Once to Test

Before activating your scenario, run it once manually to confirm the HTTP module posts successfully to FollowFire and a test lead appears in your dashboard.

  1. Click Run once at the bottom of the scenario editor
  2. Submit a test entry in your trigger app (or use an existing test record)
  3. Watch the scenario bubbles — each module shows a green checkmark when it runs successfully
  4. Click the HTTP module bubble to inspect the response: you should see 200 OK
  5. Open your FollowFire Dashboard → Leads — the test lead should appear within seconds
  6. Check your email for the AI follow-up (arrives within 60 seconds)
✅ Success indicators:
  • HTTP module shows green checkmark + 200 OK response
  • New lead appears in FollowFire dashboard
  • AI follow-up email arrives within 60 seconds
  • FollowFire notification email sent to your notification address
⚠️ 200 OK but no lead? FollowFire requires at minimum an email address to create a lead. Inspect the HTTP module output and verify the email field contains a real email value, not null or an empty string.
5
🚀

Activate Your Scenario

Once your test passes, activate the scenario so it runs automatically whenever new leads arrive.

  1. Click Save to save your scenario
  2. Name it something clear: e.g., "Typeform → FollowFire AI Follow-up"
  3. Toggle the scenario ON using the switch at the bottom left
  4. Set scheduling to Immediately (as data arrives) for instant webhooks, or choose a custom interval
  5. Submit a real form on your site to confirm the end-to-end flow works live
📌 Scheduling note: Make supports instant triggers for many apps (Typeform, JotForm, Facebook Leads, etc.) — meaning scenarios fire within seconds of a new submission. For apps that use polling, Make checks as frequently as every 15 minutes on free plans or 1–2 minutes on paid plans.
🎉 You're live! Every new lead from your connected app will now automatically receive an AI follow-up within 60 seconds of Make firing the webhook.

What Happens After a Lead Comes In

1
Lead submits your form0 sec

Your form app fires a trigger in Make (instant for supported apps, or on next poll interval).

2
Make sends data to FollowFire< 60 sec

Your Make scenario runs the HTTP module, POSTing lead name, email, phone, and message to FollowFire.

3
AI follow-up sent< 60 sec

FollowFire generates a personalized reply and sends it via email (and optional SMS) before your competitors even see the notification.

4
You get a notificationInstant

FollowFire emails you the lead details so you're always in the loop.

5
Automated drip follow-up48 hrs

If the lead doesn't reply, FollowFire sends a gentle follow-up to keep them warm.

Works With 1,500+ Apps

If your tool is in Make, it can send leads to FollowFire. Here are some popular sources:

📝Typeform
📋JotForm
📊Google Forms
📘Facebook Lead Ads
🟠HubSpot
🗃️Airtable
🔵Pipedrive
📈Google Sheets
🌐WPForms
☁️Salesforce
📧ActiveCampaign
💬Slack
📅Calendly
📓Notion
💼LinkedIn Leads
🔌And 1,485 more

Make vs Zapier for FollowFire

Both work great with FollowFire. Here's how they compare:

FeatureMakeZapier
Free plan✅ 1,000 ops/month✅ 100 tasks/month
HTTP webhooks on free✅ Yes❌ Paid only
Visual scenario builder✅ Flowchart style⚡ Linear steps
Instant triggers✅ Many apps⚡ Most apps
App catalog⚡ 1,500+✅ 6,000+
Complexity ceiling✅ Multi-branch logic⚡ Basic branching

Make's free plan includes HTTP webhooks — no paid plan needed to connect FollowFire. See the Zapier guide if you prefer Zapier.

Troubleshooting

⚠️HTTP module returns an error or non-200 response
Check that the URL in the HTTP module is your exact FollowFire webhook URL with no extra spaces or characters. Also confirm the Body type is set to 'application/json' and the request content is valid JSON. Click the error bubble in Make to see the full response body for details.
⚠️Make shows 200 OK but no lead appears in FollowFire
FollowFire requires at minimum an email address to create a lead. Inspect the HTTP module output and check the 'email' field is mapped to a real email value from your trigger. If the email field is empty or null, the lead is silently skipped. Try switching to raw JSON mode to verify the exact payload being sent.
⚠️Lead fields show as blank or 'Unknown' in FollowFire
This means some JSON fields are mapped to the wrong trigger output or returning empty. In Make, click the HTTP module bubble after a test run to see exactly what was sent. Ensure your trigger module ran successfully and pulled a complete test record with all fields filled in.
⚠️Scenario is on but new leads aren't appearing in FollowFire
First, check the scenario's run history in Make for errors or skipped runs. Confirm the scenario is toggled ON and the scheduling is set to run. Also verify your FollowFire webhook URL hasn't changed — go to FollowFire Settings to get the current URL and update it in the HTTP module if needed.
⚠️AI follow-up email not sending after lead arrives
Email follow-ups require Resend to be configured in FollowFire. Go to Dashboard → Settings and verify your email integration is active. See the Resend setup guide for complete instructions on configuring your custom email domain.

Ready to follow up every lead automatically?

20 minutes of setup → AI replies every new lead within 60 seconds. Connect any app, any form, any CRM — and let FollowFire win the race to respond.

Questions? Email support@followfire.app