Honest Comparison · Updated April 2026
FollowFire vs ServiceTitan
ServiceTitan is the dominant enterprise platform for home service businesses — covering dispatch, scheduling, invoicing, payroll, and marketing automation for companies with 10–1,000+ technicians. FollowFire is a focused speed-to-lead tool that replies to new web form leads in 60 seconds. They're not direct competitors — but if you can't afford ServiceTitan or just need lead follow-up automation, FollowFire does that one job better and for 98% less.
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FollowFire
AI Lead Follow-Up for Contractors
Pricing$49/mo Starter · $99/mo Pro · 30-day free trial
Setup20 minutes — paste webhook URL, done
Best forSolo to 5-person contractor shops who need fast lead follow-up without enterprise overhead
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ServiceTitan
The #1 Software for Home Service Businesses
Pricing$398–$798+/mo base, plus per-tech fees, onboarding fees ($1,000–$5,000+), and 1–2 year contracts
SetupMonths — dedicated implementation team, data migration, training program required
Best forMulti-truck home service companies doing $1M–$50M+ who need full ERP-level operations management
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Bottom Line
FollowFire wins for any contractor who isn't running a $2M+ operation. ServiceTitan requires serious revenue, team size, and commitment to justify the price.
Feature Comparison
Feature
FollowFire
ServiceTitan
Core
AI auto-reply to new leads
Add-on / higher tiers
60-second response time
SMS / text follow-up
Email follow-up
Setup
Works with any web form
ServiceTitan forms only
No-code setup < 30 min
Pricing
No long-term contract
Starts at $49/mo
30-day free trial
Ops
Scheduling & dispatch
Invoicing & payments
Payroll & commission tracking
Technician GPS tracking
Dashboard
Lead inbox dashboard
Key Differences
$49/mo vs $400–800+/mo (plus fees)
ServiceTitan's published pricing starts at $398/mo for core, but most contractors report $600–$1,200/mo all-in after per-tech fees and add-ons. Plus $1,000–$5,000 implementation. FollowFire is $49/mo, 20 minutes to set up, no contract.
Full ERP vs focused lead follow-up
ServiceTitan manages your entire business — dispatch boards, technician scorecards, pricebooks, service agreements, marketing attribution. FollowFire does one thing: reply to new leads in 60 seconds before your competitors do. If that's your problem, you don't need an ERP.
Web form leads — FollowFire is form-agnostic
ServiceTitan's lead follow-up works within its own ecosystem. FollowFire hooks into any web form on any platform via a webhook URL — Squarespace, Wix, WordPress, Gravity Forms, Typeform, Zapier. 20 minutes to connect.
"
ServiceTitan is amazing if you have 10 trucks. I have 2. FollowFire does what I actually needed — responds to leads instantly — without the enterprise price tag.
— Tom, HVAC contractor, Nashville TN
Ready to try FollowFire?
Start free for 30 days — no credit card required. Setup takes 20 minutes.
No credit card · No contracts · Cancel anytime
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