Honest Comparison · Updated April 2026
FollowFire vs FieldEdge
FieldEdge is a field service management platform built specifically for HVAC, plumbing, and electrical contractors — covering dispatch, scheduling, customer history, service agreements, and QuickBooks integration. It's a business management tool. FollowFire focuses on the 60-second window before a prospect even becomes a customer: when a homeowner fills out a quote form and the next contractor to respond wins the job.
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FollowFire
AI Lead Follow-Up for Contractors
Pricing$49/mo Starter · $99/mo Pro · 30-day free trial
Setup20 minutes — webhook URL, done
Best forHVAC, plumbing, and electrical contractors losing quote requests because competitors call back first
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FieldEdge
Field Service Management Software for HVAC, Plumbing, and Electrical Contractors
Pricing$100–300+/mo depending on team size — per-user pricing, typically $150–400/mo for small teams
SetupDays to weeks — data import, QuickBooks sync, dispatcher onboarding, scheduling configuration
Best forEstablished HVAC, plumbing, and electrical contractors needing full field service management with dispatch, scheduling, and QuickBooks sync
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Bottom Line
FollowFire wins for HVAC, plumbing, and electrical contractors who need instant automated follow-up on every inbound web lead before competitors respond. FieldEdge wins for established contractors who need dispatch, scheduling, service agreement management, and QuickBooks integration to run day-to-day operations.
Feature Comparison
Feature
FollowFire
FieldEdge
Core
AI auto-reply to new leads
60-second automated response
SMS / text follow-up
Limited
Email follow-up
Limited
3-touch drip sequence
Operations
Dispatch & scheduling board
Customer history & service records
Service agreement management
QuickBooks integration
Setup
Works with any web form
No-code setup < 30 min
Pricing
Starts at $49/mo
30-day free trial
Key Differences
Speed-to-lead vs field operations
FieldEdge manages jobs after you have a customer: dispatch boards, service records, invoicing. FollowFire captures the lead before it becomes a customer — the 60-second window where most HVAC and plumbing contractors lose business. Run both: FieldEdge for operations, FollowFire for lead capture.
Built for HVAC/plumbing — FollowFire works for every trade
FieldEdge targets HVAC, plumbing, and electrical specifically. FollowFire works for any contractor getting web form leads: HVAC, plumbing, electrical, roofing, landscaping, and 80+ other trades. If you're an HVAC contractor running Google Ads, both tools solve different but complementary problems.
Price difference is dramatic
FieldEdge runs $150–400+/mo for a small team. FollowFire starts at $49/mo flat — no per-user pricing, no seat fees. Most HVAC contractors use both: FieldEdge for dispatch and agreements, FollowFire to make sure every web lead gets a response before the competitor does.
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FieldEdge runs our dispatch and service agreements. FollowFire handles the moment someone fills out a quote form. Before FollowFire, we'd get leads from our website and someone would call back 2–3 hours later. Now it's under 60 seconds, automated, and we win way more of those estimates.
— Derek, HVAC and plumbing company, Dallas TX
Ready to try FollowFire?
Start free for 30 days — no credit card required. Setup takes 20 minutes.
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