FollowFire vs PestPac
PestPac (by WorkWave) is the industry-leading field service management platform for pest control — scheduling, routing, customer management, mobile tech apps, and billing. It's the operational backbone for mid-to-large pest control companies. FollowFire operates at a different stage: when a new prospect submits a 'get a pest inspection' web form, FollowFire texts them in 60 seconds. PestPac manages the job. FollowFire wins it.
FollowFire wins for pest control companies that want faster conversion of web leads and Google leads into booked inspections. PestPac wins for managing the full operational side once they're a customer.
Feature Comparison
Key Differences
The gap between a web form and a booked job
PestPac is exceptional at managing customers once they're in your system. But it doesn't auto-text a new inquiry at 9 PM when someone searches 'termite inspection near me.' FollowFire closes that gap — responding in 60 seconds while your competitors sleep.
Designed for different moments
FollowFire owns the first 5 minutes after lead submission. PestPac owns the next 5 years of customer management. Pest control companies that want to grow their customer base need both working in tandem.
Low barrier to add FollowFire alongside PestPac
FollowFire connects to any web form via a simple webhook — no PestPac changes required. In 20 minutes, every new web inquiry triggers a 60-second SMS response while continuing to flow into PestPac through your normal process.
PestPac runs our whole operation. We added FollowFire specifically for website leads and Google Ads inquiries. The speed difference in response is insane — we're booking 40% more of those leads now.
Ready to try FollowFire?
Start free for 30 days — no credit card required. Setup takes 20 minutes.
No credit card · No contracts · Cancel anytime