FollowFire vs Prokeep
Prokeep is a messaging platform built for contractor-to-distributor and crew communication — it centralizes texts, emails, and calls from supply houses, field teams, and branches into one inbox. It's excellent at managing internal and supply chain communication. FollowFire focuses on a different moment: when a customer lead comes in, FollowFire texts them back within 60 seconds before they call your competitor.
FollowFire wins for contractors who need to convert more customer inquiries with instant automated response. Prokeep wins for contractors and distributors who need to centralize supplier, crew, and branch communication.
Feature Comparison
Key Differences
Internal communication vs customer lead conversion
Prokeep centralizes how your team talks to suppliers and each other — it reduces missed messages from distributors, streamlines ordering, and keeps crews in sync. FollowFire focuses on customer acquisition: the moment a new lead submits a form or reaches out, they get an automated text in 60 seconds. These tools solve different problems. If you're losing jobs because leads go cold before anyone follows up, Prokeep won't fix that — FollowFire will.
Different ROI stories
Prokeep's ROI is in operational efficiency — fewer missed orders, better supplier coordination, reduced back-and-forth. FollowFire's ROI is direct revenue: it texts leads automatically so they stay engaged long enough to book. Most contractors who implement FollowFire can point to specific jobs won in the first month that they would have lost otherwise. The ROI timeline is days, not months.
Complexity vs simplicity
Prokeep is built for teams and multi-location operations. It requires onboarding, integration with supply chain systems, and team adoption. FollowFire connects to your existing website or CRM via webhook in 20 minutes — no team training needed. For a 2–5 person contracting operation, the simplicity advantage is significant.
We use Prokeep for ordering from our supplier — it's great for that. But it doesn't do anything for customer leads. FollowFire is what actually texts people back when they fill out our form. Two different tools, two different jobs.
Ready to try FollowFire?
Start free for 30 days — no credit card required. Setup takes 20 minutes.
No credit card · No contracts · Cancel anytime